Trainer (Medical)

Job Description:

Trainer (Medical)

Responsibilities:
Responsible for training the members of our International Contact center delivering Medical Assistance Services to travellers globally.
Partner with the business and deliver key learning initiatives to improve employee retention, increase business performance, education and L&D outcomes.
Work jointly with the product champions to develop training programmes based on the service quality KPIs and global operations standards with an aim at exceeding such KPIs and standards.
Mentoring of all new hires and provide feedback on their performance at appropriate intervals to enable them to assimilate into the role.
Support the roll out of all key training initiatives at the country level.

Requirements:
Candidate must possess at least a Bachelor's Degree in any field.
At least 5 years of working experience in stand-up training.
Proven history of training and facilitation in a hands on capacity.
Good interactive and communication skills with strong ability to thrive in a fast-paced and highly matrixed driven environment.
A team player who is collaborative and able to inspire those people around you
Exhibit strong leadership skills with a passion for Learning and Development


Interested candidates please email us an updated copy of your resume.
Contact Person : ERQ
Email Address : ne3@capitagrp.com