Assistant Manager, HR Operations
Responsibilities:
Provide professional customer service to staff regarding HR related issue
Answer in-bound calls and handle 1st level enquiries
Ability to work in a high volume environment where enquires can come from various channels.
Support the development and implement an operational service excellence approach in the online HR portal.
Deputises Customer Delivery Manager
Requirements:
A Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies / Administration / Management, Commerce, Human Resource Management or equivalent.
At least 3 years of relevant banking and/or shared services experience is required for this position.
Ability to work in a voluminous and high pressured environment
Prior experience as a team leader is important
Excellent communication skill and working attitude
Please send a copy of you updated CV to chienyeat.ow@lmarecruitment.com
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