Backup Support Engineer

Job Description:
Responsible for solutioning, deployment, configuration, maintenance and fine-tuning of enterprise storage and backup systems.
Work closely with product vendors to address, track and ensure timely closure of system support tickets as well as providing 7x24 maintenance support.
Work in fast-paced environment with tight schedule with dynamic project teams which include scoping and creating technical documents such as project documents, Scope of Work (SOW), root cause analysis etc.
To stay abreast with new technologies and product updates by regularly participating in new product education and technology transfer training as well as seminars.

Requirements:
At least a Diploma / Degree in IT / Computer Science with 2-3 years experience.
Must have strong product knowledge of EMC Networker (Legato) & Veritas NetBackup.
Fundamental knowledge of storage protocols like RAID, iSCSI, Fiber Channel, NFS, CIFS.
Good knowledge of Windows / UNIX administration with basic networking knowledge.
Self-motivated, dynamic & customer oriented attitude.
Excellent verbal/written communication and interpersonal skills.
Additional hand-on technical knowledge on ANY of the following will be advantages:
1) Virtualization Solutions like VMware vSphere and Citrix XenServer.
2) Storage Solution like NetApp or HDS


An attractive salary package will be offered to the successful applicant with good career opportunity.
Please reply with your comprehensive resume, with present and expected salary to:
jobs@ptcsys.com.sg