Congierge Customer Service Exe * 8

Post : Congierge Customer Service Exe * 8

Job Type : Permanent
Location : Town

Job Requirements:

· Minimum GCE 'O' Level
· Minimum 1 year of working experience
· Relevant experience in a retail or hospitality environment will be an added advantage
· Other language skills will be a plus factor
· Pleasant personality with genuine aptitude for service-related work
· Ability to work on weekends and in shift rosters


Job Responsibilities:

· Execute and ensure delivery of superior customer service through:
· Administration of lucky draws, partner promotions and reward redemption for ION Orchard’s customer loyalty program;
· Attend to customer queries (local patrons & tourists)
· Selling of SISTIC tickets to concert/show tickets, gift vouchers
· Assist in GST refund and other services such as gift wrapping and restaurant reservations
· personal shopping services
· Team accountability includes achieving certain amount for SISTIC agent commission and sales target of gift vouchers
· Responsible for general administrative duties such as banking in of daily sale collections and monthly performance reports
· Support the function of Singapore Tourism Board’s Singapore Visitors Centre
· Be mall ambassadors by providing exemplary customer services
· Undertakes ad hoc projects and responsibilities that may be assigned from time to time


Please forward application with your detailed resume in MS Word format attached to -

Email: perm.sg@farorecruitment.com.sg
Tel : +65 6337 9734
Fax: +65 6337 9736

FARO RECRUITMENT (SINGAPORE) PTE LTD
30 Prinsep Street
#01-02 Prinsep House
Singapore 188647
Website: www.farorecruitment.com

We will notify all shortlisted candidates only.
For those not shortlisted, your record will be kept for other opportunities.
Thank you for your interest shown