Customer Service Officers (Call Centre)

Job Description:

Customer Service Officers (Call Centre)
Location: Central
Company: CIMB Bank Berhad


Responsibilities:
 An opportunity to maximize your potential capabilities, CIMB Retail Banking is looking for individuals who are highly motivated and thrive on challenges. If you are service-oriented and have strong interpersonal skills, we welcome you to join us and develop a rewarding relationship with us.
 Provide comprehensive and financial advisory services through actively promoting our full range of consumer financial products
 Provide excellent service by responding to customer enquiries and needs effectively and professionally



Requirements:
 Diploma holders and above
 Self-motivated and strong in relationship building
 Positive work attitude with high degree of initiative and drive
 Excellent interpersonal and communication skills
 Possess the relevant certifications e.g. CLI, CGI, HI, M5, M8 and M9 would be added advantage
 Fresh from school and applicants from the service industries are welcome to apply.


 Please send detailed resume, including a recent photograph, salary expectation and contact number to sg.enquiries@cimb.com.

Customer Service Representative

Job Description:

Customer Service Representative
Salary: SGD 1600 - 2800


Responsibilities:
 Coordinate with cross region resources to resolve customer issues, prepares reports and shipment monitoring
 
 Transfer and translate customers’ data and requirement into the record system
 
 Resolving issues on a timely and effective manner
 
 Analysis on situation to provide solution for customers
 
 Maintain high standards of customer service level
 
 Tracking and following up closely on customers’ requirement to ensure proper closure.
 

 
Requirements:
 GCE ’O’ Level or Diploma in Logistics / Supply Chain Management or relevant discipline
 
 Candidates with working experience preferable in 3rd party logistics, distribution or supply chain environment will be preferred.
 
 Analytical and strong MS Excel Knowledge
 
 A good team player that is able to work in a fast pace working environment

ONLY Singaporean and SPRs may apply
 

 
Interested applicants kindly email your resumes in MS Word format to:
resume@spearingsearch.com.sg

Please Provide:
 1) Availability
 2) Current/ Expected salary
 3) Reason for leaving previous employment(s)
 4) Updated photo

Customer Service Coordinator

Job Description:

Customer Service Coordinator
Location: West

Responsibilities:
Attend to enquiries and handle general order queries.
Assist walk-in customers.
Prepare quotations.
Perform order processing, from generating sales orders, invoicing, and monitoring back orders to coordinating with warehouse personnel to ensure timely deliveries.
Participate in marketing events to promote Company products.
Work with other functional teams to ensure customer satisfaction and achieve sales goals.



Requirements:
 Diploma  /  GCE 'O' levels
 At least 2 years of relevant experience in industries such as wholesale or distribution of consumer products, dealer or retail chain stores environments
 Some experience in team leading will be useful
 Familiarity with Supply Chain ERP system preferred
 Strong communication skills especially in English
 Must be either Singapore Citizen or Singapore Permanent Resident


Interested candidates, please email a detailed resume to hr@safety.com.sg.
Please state in the Subject line of your email:  Job Application: Customer Service Coordinator

Customer Service Executive

Job Description:

Customer Service Executive
(Ref: KL 0627)
Salary: SGD 2600 - 3200
Location: Beach Road or Tampines

Responsibilities:
 Order processing, monitor and expedite delinquent orders.
 Prepare and monitor purchase orders and liaise with factories on deliveries.
 Liaising with customers on delivery schedules & issues.
 Arranging incoming/ outgoing shipments.
 Co-ordination, providing quality customer service to local and oversea suppliers.
 Ensure the order & delivery KPIs are monitored in order to provide high level of Customer Service.
 Processing PO and Sales Orders.
 Administrative support.



Requirements:
 Candidate must possess at least 'O', Diploma in any field.
 Required skill(s): SAP.
 At least 2 year(s) of working experience in the related field is required for this position.
 Applicants must be willing to work in Beach Road or Tampines
 Preferred experienced in shipping/logistics company.
 5 days work week.



 Please forward your resume in MS WORD FORMAT to kenneth@temp-team.com.sg
 Interested applicants please state your expected salary, last drawn salary and starting date.

Customer Service Executive

Job Description:
Customer Service Executive (Retail)
 Salary: SGD 2500 - 3500 + AWS + VB
Location: Town area (5 days)



Responsibilities:
Acts like a Service Ambassador:
Part of the Service Team, designated to mend Beauty Concierge
Handle enquiries, promotions and redemptions pertaining to Beauty Hall
Recommend services and brands of Beauty Hall
Walking around to engage with customers on service level, brands and purchases made
Assist the Service Supervisor when necessary on responsibilities such ensuring smooth daily operations of Beauty Hall, handling of customers' issues, ensure coverage, inventory management (transferring of stocks)
Working with Head of Customer Service to conduct customer service activities


Requirements:
At least Diploma in Business or equivalent
Relevant 2 years or more in Retail / Service industry
Cabin Crew are welcome to apply!
Candidates must be willing to work retail shift hours (8.5 hrs / day, shift work with 2 weekends off in a month)
Pleasant looking, well-groomed as there is a need to walk around in the Beauty Hall
Good interpersonal & communication skills


Please email your resume in a detailed Word format to Juliana.tan@peopleprofilers.com

Customer Service Executive

Job Description:
Customer Service Executive
Location: Gul Circle (Transport will be provided at Jurong East and Boon Lay MRT Stations)
Working Days:5-day work week

Responsibilities:
Responsible for processing of customer orders and returns
Attend to customers' enquiries, orders and fulfillment discrepancies
Liaise and co-ordinate with internal departments on customer-related issues
Assist in meeting deadlines within the customer service department


Requirements:
Minimum GCE 'O' Levels
At least 1 year of related working experience in a customer support capacity
Patient, responsible, meticulous and fast learner
A team player with good integrity
Proficient in Microsoft Office
Good interpersonal and communications skills

Interested applicants, please send us your resume stating your current and expected salaries to:
Email: jobapplications@tpl.com.sg

Customer Care Officer

Job Description:
Customer Care Officer (Counter Operations)
Salary: SGD 1600 - 1900

Responsibilities:
Handling general and account-related enquiries
Making payment arrangements for arrears in the bills over the counter
****MUST BE ABLE TO CONVERSE IN ENGLISH ,MANDARIN AND OTHER DIALECTS ****
Singaporean / PR holders

Requirements:
Diploma in any discipline from a local polytechnic, preferably with 1 – 2 years experience in customer service
Proficiency in MS Office applications is a must
Pleasant personality with good interpersonal skills
Good written and communication skills
Ability to work independently with minimum supervision



Kindly forward detailed resume in MS Words to justin@cityhrgroup.com


Kindly Indicate your :
1) Last drawn salary
2) Expected Salary
3) Notice period to leave employment

Customer Service

Job Description:
Answer phone calls
Arranging of appointments for a few branches
Explaining on products and services
Consistently make follow up calls to customers
Monthly reports
Updating of client records in our in-house database
Other ad-hoc duties
Working hours:
Tuesday to Saturday: 9 am to 6 pm
Mondays: 2 pm to 6 pm
Sundays & Public Holidays: Off

Requirements:
Presentable
Confident
Experience in telemarketing/customer service preferred
Patient with the elderly (able to patiently explain to the customers on our products, etc)
Able to speak Fluent English and Mandarin (since our clientele are mostly Chinese elderly)
Qualifications: Minimum 'N' or 'O' Level.
Salary: S$1400 neg (excluding commission which ranges from estimate $300 to $600 before CPF deductions)

All applicants are requested to e-mail their CV and preferably their recent photo to humanresource402@yahoo.com.sg

Customer Service Executive

Job Description:
Customer Service Executive

Responsibilities:
Handle enquiries from customers.
Processing of GST return.
Admin duties.
Adhoc duties.


Requirements:
Minimum Secondary level.
Must be prepared to perform shift duties and work on weekends & public holidays.
Customer service oriented.
Salary depend on experience.
Able to interact with Chinese customers preferred.

Interested applicants, please send your MS Office Word resume to
career@pmet.com.sg

Patient Relations Manager

Job Descrption:
Patient Relations Manager

Responsibilities:
As a Manager of Patient Relations, you will be fully responsible for the conceptualisation, planning, implementation, monitoring and measurement of the patient experience initiatives.


Requirements:
General Degree with a post graduate qualification.
At least 5 years service quality related work experience including 2 years in a supervisory position.

Strong interpersonal skills with the ability to work well with the management team and stakeholders to manage patient feedback or service recovery in a timely manner.

The ability to provide leadership and training in patient communication to the frontline staff is also a key success factor.

In addition, you should possess strong organization and analytical skills to prepare and analyze management reports on key service indicators.


Interested candidates please email us an updated copy of your resume to:
Contact Person : WNL
Email Address : ne1@capitagrp.com

Patient Relations Manager
Central (Central/South)

Manager, Front Office

Job Description:
Manager, Front Office
Lication: Balestier

Responsibilities:
Manages the Front Office operations effectively on a daily basis to provide superior customer focused services
Monitor Key Performance Indicators for continuous service improvement
Continuously identify service lapses and re-engineer processes pertaining to Front Office
Manages and resolves escalated feedback of customers
Assist in the coordination and leading of strategic and definitive hospital tours
Carry out projects or any other duties as assigned by the Division Head or CEO

Requirements:
Recognised degree in any discipline
Minimum 10 years of relevant working experience, with at least 5 years in a managerial role, preferably from service industry
Passion for service with a positive attitude
Possess strong leadership skills with good analytical and problem solving ability
Excellent interpersonal and communication skills


Please send resume to
The Human Resources Department
Parkway Novena Hospital
c/o ParkwayHealth Day Surgery and Medical Centre
363 Balestier Road, Level 4 Singapore 329784

Email: recpnh@parkway.sg
Closing Date: 13 January 2012

Guest Relation Exec

Job Description:

Location: ORCHARD

Responsibilities:
Assist in guests/VIP arrival and departure, enquiries and complaints.
Perform room inspection and cashiering duties.
Assist in sales enquiries and viewing.
Coordinate and assist in security matters and emergency drill.


Requirements:
Min “A” level/Diploma in Hospitality Management / Shatec Diploma
Pleasant personality and service-oriented
Possess good interpersonal and communication skills
Able to perform shift duties
Experience in hotel Front Office operations preferred
Able to commit weekends & Shift Duties
Preferably Singaporean / PR

Qualified or interested candidates, please kindly apply in through emailing your CV to us at jobs@bizhub.com.sg

Resumes please INCLUDE:
Personal Particulars
Education
Work experiences in point forms
Current and Expected salary
All Reasons for leaving
Date of availability & duration
Recent photograph

Customer Service Officer

Job Description:

Location: Henderson / Bukit Merah
Mon - Sun, off on weekdays
Two shifts: 9am - 6pm or 3pm - 12am (meal and transport allowance for 2nd shift)

Requirements:
Handle incoming phone enquiries from corporate customers
Provide professional and quality service
Maintain records of corporate customers' feedback


Email to resume@starrecruitment.com.sg in MS Words format
Kindly indicate the following;
1) Expected Salary
2) Last Drawn Salaries
3) Reasons for Leaving
4) Date of Availability
5) Recent Photo

Customer Service Officer

Job Description:

Customer Service Officer
5.5 days/week
Salary: Basic $1300 - $1500, Gross $1700

Requirements:
Good interpersonal skills
Meticulous personality
Answer phone calls and reply enquiries
Able to excel Beautec system would be advantage
Must know Microsoft excel and word
Must work on weekends
Have healthy hair

Interested candidates can email resume to evonne@search-hrm.com

Customer Support Director

Job Description:
Telecommunications company

Responsibilities:
· Accountable for prudent M&P development, documentation and implementation for Consumer operations to support new promotions/products/services/systems rollout.
· Provision of support systems which enhance service delivery performances and control management by: (i) providing system requirements and (ii) proper conduct of UAT and signoff.
· Responsible for new policies, products, services and promotions are launched with the highest possibility of success in terms of customer service delivery & operations in Consumer Operations
· Responsible for the provision of operational support to the Consumer Operations, Sales and Retail frontline on M&P matters and Operational Matters
· Responsible for the conduct of briefing & call conference on new products and system roll-outs to Front liners.
· Ensure availability & robustness of eCare and provide high level of IS support.
· Accountable for rollout of all support systems & changes on Clarify policies & CRM
· Responsible for proper administration of Consumer Operations owned applications i.e. creation & maintenance of user ids & access rights and data flow from Kenan to ICON
· Accountable for efficient administration of all UCRs & PCRs related to all systems used by Consumer Operations
· Responsible for and own the business contingency process
· Manage & motivate the team in face of the fast moving and challenging product & promotion rollout environment.

Requirements:
Degree with established university
Minimum 10 years of relevant working experience in Telco/ IT background
Proven track record of leadership and communication skills
Good understanding of Telecommunications/ IT services and solutions
Keen interest in technology
Passion for customer service and strong in customers’ focus (including internal customers)

If you are a good team player who meets the requirements of the above position, please email a detailed resume in MS Word format with your current photo to:
lance.guo@wisenetasia.com and cc: career@wisenetasia.com

Travel Executive

Job Description:

Company: MANDARIN TOUR PTE LTD (European Travel Company)

Manage the daily booking and reservation of air tickets, hotels, vacation packages and other travel-related services
Actively promote company product to the client
To follow up with existing customers and sourcing for new potential clients
Assist in administration

Requirements:
Certificate or Diploma in IATA-UFTAA or other travel-related qualifications
At least 2 years experience and knowledge of the GDS system
Good contact with local & overseas operator
Mature, initiative, resourceful with good networking
Able to work independently and under pressure
Dynamic, result oriented and excellent communication and interpersonal skills
FLUENT IN ORAL AND WRITTEN RUSSIAN (TO LIAISE WITH RUSSIA CLIENTS) WILL BE AN ADVANTAGE


Remuneration & benefits will commensurate with qualifications & experiences.
Apply now with details resume, including present & expected salaries & recent photo to
hr@mandarintour.com.sg

Customer Service Support (MNC)

Job Description:
You shall be responsible for the whole process of order management from preparation of quotations to customers, order fulfilment, parts requisition and other related administrative support work as assigned.

*5 day work week
**training is provided


Requirements:
You have always enjoyed paper work.
You work well in a fast-paced dynamic environment.
Various qualifications may be considered.
Those who have just completed their studies are also welcomed.
Position is also suitable for those who are studying part-time evening classes.
You are able to communicate in fluent English.

If you are interested in working in an MNC enviornment, please submit your resume and include your digital photo (necessary) directly via email to:
recruit@anmozel.com

Customer Service Assistant

Job Description:

-Healthcare Industry

-Location: North
-Responsibilities:
Responsible for providing prompt attention to patients' enquiries and requests
Responsible for liaising between patients/families and home nursing team to deliver optimum level of service to every patient family
Screen referrals to ensure proper documentation
To liaise with referring sources when required
Other administrative duties

Requirements:
Minimum GCE 'O' Level and/or above with at least 2-3 years experience in customer service administration field and healthcare industry preferable
Proficient in MS Office
8am to 5.30pm from Monday to Friday
Salary range: $1,500 to $1,800


Please forward detailed RESUME with a PHOTO in MS Word format to: sophia@masspower.com.sg PLEASE STATE :
Reasons for Leaving (Past & Present Employment)
All Last Drawn Salary
Expected Salary
Date of Availability

Customer Service Officer

Job Description:
1. Administrative Support
Support the centres with data entry of child transactions into system.
Purchases : Uniforms and Mattress Covers
Finance Related : Status of GIRO applications, Invoice Checks

2. Monthly Reports
Preparation of monthly report

3. Outbound Calls
Perform administrative duties for each assigned centre e.g. calling of waitlist, support for new centre openings (on-site and off-site)

4. Telephone Calls
Ensure that calls are answered promptly and in accordance with service targets
Deal with customers’ enquiries in a professional manner
Have good telephone communication skills and able to deal with conflict in a tactful manner
Prepare and process any followup required and ensure followup actions are carried out according to service standard and guidelines
Assist with the cleansing of waitlists (outbound calls)

5. Email/SMS
Handle emails/sms concerning basic enquiries
Direct emails requiring special attention relevant parties and ensure that they are followed up accordingly

Requirements:
Min GCE 'O' Levels and above.
At least 1-2 years of relevant experience
Proficient in MS Office applications
Good communication skills


If you are interested please forward your resume (include your last drawn and expected salary) and cover letter in MS-Word format to aarontan@rmagroup.com.sg cc terrychen@rmagroup.com.sg

Client Service Assistant

Job Description:
Liaise with clients on underwriting matters
Assist in client claims queries, insurance quotations and renewal administration
Administer marketing brochures & record keeping
Assist in ad-hoc sales & marketing projects

Requirements:
A-Level / Diploma or higher (fresh graduates welcome)
Strong interpersonal and communication skills
Numerate and meticulous


Interested candidates are invited to e-mail / write in with their detailed CV, stating current/expected salary to:
Email: hr@imi.sg