Friday, February 6, 2009

Sales & Marketing Executive

Requirements:


Diploma & above
Love to engage in face to face Customer Service
Good communication skills
Motivated by setting and achieving their own goals / Results orientated
Creative
Proficient in English
Singaporean/PR


Salary starting from 1.4K (excluding commission). Please send resume to: marketing@kidsparty.com.sg

Sports Operation & Development Executive

Responsibilities:


1. Responsible for the day to day Sports Business Model Management

By managing our sports leagues (fixtures, league tables, postponement requests, invoicing, match day management)

By acting as a central point of contact for all clients and suppliers

Problem assessment and resolution

Ad hoc sports event management


2. Responsible for defining appropriate processes for managing our sports business model and to contribute to their implementation:

By recommending work flows following organization changes and development ;

By implementing tools in order to obtain improvements in efficiency, security and client satisfaction ;

By recommending system development in liaison with our in house IT developer

By ensuring current procedures and operational control documents are in place


3. Responsible for Business Development and New Project Implementation

Researching sports business development initiatives and conducting feasibility studies

By critically assessing new sports business initiatives and their viability

By producing regular project management status reports to the company management

By implementing the initiatives from start to finish

By sourcing new clients and business sponsors

Liasing with external sports agents and governing bodies


4. Contribute to help our sports business model adapt to future changes as required by the evolution of markets, clients needs, technology and activities:

By following product development

By following market development

By following competitor development
Requirements:

Confident, motivated and dynamic - a 'self starter'

Project management experience, preferably able to manage numerous tasks and projects simultaneously, deal with culturally diverse teams and delivering to strict timelines.

Strong interpersonal skills, capable of developing relationships with clients from different ethnic and racial backgrounds as well as multinational corporates and governing bodies.

Communication skills, both written and verbal. Ability to coordinate and manage diverse range of expectations.

Analytical skills - planning, brainstorming, attention to detail a must.

Results oriented, with an ability to influence people at a distance, with a high degree of sensitivity and awareness of cultural issues.


OTHERS:

"Can do" attitude

Team player driving team goals

Transparency and openness

Ability to stay cool under pressure

A passion for sports is desirable

Comfortable using MS Office (with particular focus on excel)

Applicants should be Singaporean citizens or hold relevant residence status.

Only Shotlisted candidates will be notified.



Should you be interested in this dynamic position, please send your resume to lramiso@matador.com.sg. To view more exciting opportunities, please visit www.matador.com.sg/careers.

Thursday, February 5, 2009

Customer service executive

Requirements:

Diploma/ certificate in any area
Good command of English language
Possess some experience in support call tracking and logging or in customer support environment will have added advantage
Be a self-motivated individual with good interpersonal skill
Fresh graduates may apply
Singaporeans / PR who can speak Mandarin is preferred




Interested applicants, please send your CV to:

contact@vtspl.com / milany.hebra@vtspl.com

State your current salary, expected salary and availability period.







Vitesse Technology Services

1 Goldhill Plaza #03 – 35/37

Podium Block

Singapore 308899



Tel No: +65 68549810 ext 810

Wednesday, February 4, 2009

Customer Service Executive

Since 1995 Our Company has charted a pioneering path in the field of outsourced telecommerce with exemplary talents, excellent tools and expert technology. Serving largely companies in the financial, IT and telecommunication sectors; we specialize in generating high sales growth, improving call centre performance and profit generating customer service.



You will be representing a world-renowned luxury brand that has been in the fashion market for more then 150 years and are synonymous with the manufacture of high quality luggage, travel and leather items.





Job Responsibilities

1. Provide personalized service to phone in/email enquiries or requests from customers

2. Be able to resolve customers’ complaints in a qualitative and expeditious manner.





Job Requirements

1. Minimum 'A' Level or STPM with credits including English

2. Must be able to work on weekends and public holidays

3. Excellent verbal and written communication skills, bilingual in Fluent English and Mandarin

4. Minimum 2 years of working experience with a minimum of 1 year of customer service experience in luxury goods/retail/travel on hospitality industry.







Benefits

Shift Allowance of $200
Up to $400 of Performance Bonus



If you are the suitable candidate that we are looking for, please send your detailed resume by 12th February 2009 to hr@teledirect.com.sg stating your qualifications, work experiences, current and expected salary, and date availability together with a non-refundable recent photograph. Only shortlisted candidates will be notified.

Tuesday, February 3, 2009

Administrative Executive ( East / Japanese Speaking is a MUST / Up to $2.8k )

Responsibilities:


Plan & carry out on-site manufacturing improvement activities and manufacturing innovation training (e.g. Next Cell Approach, Product Cost Management etc.) as part of the department regional enhancement mission.


Plan & Co-ordinate with overseas offices/division such as manufacturing, environment and accounts on operation data gathering


Analysis of monthly management reports to grasp the factory operating status and reporting to Head of Business Unit Business performance results (Profit & Loss analysis)


Organizing conferences and workshops collaboration with Japan HQ including acting as interpreter.


Preparing training materials and translation of Japanese documents.


Manage guest travel schedule such as booking of hotels rooms and air tickets


Manage daily general office administrative and support work such as handling phone calls, filing, etc

Requirements:


Diploma with 1-2 years working experience in customer services administrative support


Able to understand basic financial statements and perform basic analysis


Strong written and oral communication skills (Advance level – min JLPT 2), for translation purposes and to coordinate with head office in Japan.


Possesses initiative and able to work independently as well as in a team


liaise with counterpart in China.


Excellent skills in MS Excel, Word, PowerPoint


Occasional travel to ASEAN countries is required

Please forward detailed RESUME with a PHOTO in MS Word format to: gavinn@masspower.com.sg PLEASE STATE :


Reasons for Leaving (Past & Present Employment)

All Last Drawn Salary

Expected Salary

Date of Availability

Customer Service Officers

Responsibilities:


Receive and process customer orders, inquiries and/ or complaints covering items or products ordered and support customers through specialized knowledge in Sales areas and applications.



Records and process orders and/ or inquiries received and ensure invoices are provided to customers.

Provide pricing, availability and schedule information within established guidelines.

Check credit within established limitations and confirm orders.

Research and obtain resolution of a variety of customer complaints and issues.

Track order activity and alert appropriate staff on potential problem.

Update customer file to ensure latest commercial information on hand

Proactively indentify, propose and implement improvements to systems and processes in order to achieve quality and efficiency gains.

Ensure customer service is delivered according to Guidelines and agreed KPIs in order to improve commercial position.

Register complaints and assure prompt response to any customer request.

Follow-up payment behaviour of the customer and inform Sales Managers to ensure on-time payment.

Handle administration in SAP as well as issuing customs document and letters of credit

Requirements:


Education


Minimum A Level or Diploma in Business Administration / Logistics


Experience

Minimum 3 years of relevant work experience. Candidate with more experience will be considered for a Senior Customer Service Officer position.

Basic knowledge of petrol chemical products and applications preferred.

Good knowledge of supply chain operational procedures and functions.

Good knowledge of shipping documentation preparation.

Experience in handling Letter of Credit shipment is preferred.

Possess good communication skills.

Good knowledge in SAP functionality and usage.

Hands-on and willingness to learn.

Ability to handle and adapt to change.

A team player and possess good interpersonal skills.



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Interested applicants are invited to email us with a detailed resume, including current and expected salary, contact details and non-returnable photograph by 21st Feb 2009 to:


HR Department
Borouge Pte Ltd
HR.Recruit@borouge.com

Only short listed candidates will be notified.